Industry Awards
2011
BOMA 360 Performance Building
Carter Burgess Plaza has been designated a BOMA 360 Performance Building by the Building Owners and Managers Association (BOMA) International. The BOMA 360 Performance Program validates and recognizes commercial properties that demonstrate best practices in building operations and management.
“We are proud to designate Carter Burgess Plaza as a BOMA 360 Performance Building in recognition of the high standards the management team has achieved in every aspect of building operations and management,” said BOMA International Chair James A. Peck, RPA, FMA, senior director of asset services, CB Richard Ellis. “By achieving the BOMA 360 designation, the team at Carter Burgess Plaza demonstrates to your owners, tenants, prospective tenants and the community that your property is being managed to the highest standards of excellence."
Melissa Graham, Senior Property Manager at Carter Burgess Plaza, accepted the award from Ray Mackey, Chair and Chief Elected Officer of BOMA International. Melissa noted “this designation is extra special for our team and for Crescent as we are the first building in Fort Worth and Tarrant County to earn the designation. For us, earning The BOMA 360 Performance designation was a “wellness check”. It provided us with a benchmarking tool that enabled us to understand how we stack-up against not only our local competing buildings, but with Class A buildings across the nation.”
The BOMA 360 Performance Program is an online self-assessment that evaluates properties in six major areas: building operations and management; life safety/security/risk management; training and education; energy; environment/sustainability; and tenant relations/community involvement. The BOMA 360 Performance Program takes a holistic approach to evaluating a building’s operations and management and benchmarks a building’s performance against industry standards. The program comes at a critical time, as building owners and managers are looking to differentiate themselves in a demanding market.
The Building Owners and Managers Association (BOMA) International is an international federation of more than 100 local associations and affiliated organizations. Founded in 1907, its 18,000-plus members own or manage more than 9 billion square feet of commercial properties. BOMA International’s mission is to enhance the human, intellectual and physical assets of the commercial real estate industry through advocacy, education, research, standards and information. On the Web at www.boma.org.
2005
Crescent Named Best in Customer Service for 5th Consecutive Year
FORT WORTH, Texas (BUSINESS WIRE) - April 7, 2006 - Crescent Real Estate Equities Company (NYSE:CEI) has been awarded for the fifth consecutive year the National Commercial Real Estate Customer Service Award for Excellence for the customer service it provides its office property customers. The award has been given by CEL & Associates, the largest surveyor of customer satisfaction in the real estate industry. In addition, 69 office properties owned by Crescent’s various subsidiaries have been named to the 2005 “A List,” the National Commercial Real Estate Customer Service Award for Excellence at the property level.
The awards recognize those companies whose management performance and commitment to providing the highest level and quality of service achieve the highest levels of customer satisfaction. For five years running, customers of Crescent properties ranked the Company’s customer service and management in the highest percentile of the commercial real estate industry in the U.S.
“We are honored to be recognized by CEL for the fifth year in a row. This success is a tribute to the dedication of our team members and their focus on providing exceptional customer service everyday,” said Denny Alberts, Crescent’s President and Chief Operating Officer. “According to the survey results, we showed improvement in every category, from quality of management services through intention to renew. In fact, 93% of our customers expressed an intention to renew with us, up from 92% last year. Integrating exceptional customer service into Crescent’s culture has paid off for us, and we are pleased to be a leader in this area. We will continue to strive to provide our customers with exceptional workplace environments and innovative solutions everyday.”
About Crescent
Crescent Real Estate Equities Company (NYSE:CEI) is a real estate investment trust headquartered in Fort Worth, Texas. Through its subsidiaries and joint ventures, Crescent owns and manages a portfolio of 75 premier office buildings totaling 31 million square feet located in select markets across the United States, with major concentrations in Dallas, Houston, Austin, Denver, Miami and Las Vegas. Crescent also makes strategic investments in resort residential development, as well as in destination resorts, including Canyon Ranch®.
2003
Crescent Recognized for Excellence in Customer Service for Third Consecutive Year
FORT WORTH, Texas (BUSINESS WIRE) - Feb. 18, 2004 - Crescent Real Estate Equities Company (NYSE:CEI), one of the country’s largest real estate investment trusts, has been awarded for the third consecutive year the National Commercial Real Estate Customer Service Award for Excellence for office properties on the company level by Building Owners & Managers Association (BOMA) and CEL & Associates, the largest surveyor of customer satisfaction in the real estate industry. In addition, 56, out of the 65 surveyed, office properties owned by Crescent’s various subsidiaries have been named to the 2003 “A List,” the National Commercial Real Estate Customer Service Award for Excellence at the property level.
The awards recognize those companies whose management performance and commitment to providing the highest level and quality of service achieve the highest levels of customer satisfaction. In 2001, 2002 and 2003, customers of Crescent properties ranked the company’s customer service and management in the highest percentile of the commercial real estate industry in the U. S.
“Being named one of the nation’s top real estate companies for customer service is a result of tremendous dedication and attentiveness by our team members, and we are honored to have been chosen for the third year in a row,” said Denny Alberts, Crescent’s president and chief operating officer. “Our customers’ responses to the survey signify Crescent’s number one priority -- providing an exceptional workplace environment at each property, every day.”
2002, 2000
Crescent Wins the 2002 “A” List Award for Customer Service
Crescent is rated one of the “Best in the Industry”
Crescent Real Estate Equities, Ltd. has won the National Commercial Real Estate Customer Service Award for Excellence for office properties. This award is based on results of customer surveys given across the country. It recognizes those companies whose management performance and commitment to providing the highest level and quality of service achieve the highest levels of customer satisfaction. The honor is awarded annually by Building Owners and Managers Association (BOMA) and CEL & Associates, the largest surveyor of customer satisfaction in the real estate industry.
“We are excited to announce that Crescent Real Estate has won the 2002 “A” List Award for Customer Service. We continue to be recognized for the outstanding service our property staff provides to our customers,” stated Jane Page, senior vice president, Houston Region and John Zogg, senior vice president, Dallas Region. “This is an award that everyone at Crescent can be proud of. It takes the entire team providing support, resources and tools to enable our properties to deliver exceptional service to our customers every day.”
The coveted National Real Estate Awards are considered to be one of the most sought after recognition programs within the real estate industry.
2001
Carter Burgess Plaza Receives BOMA “TOBY” Award
Carter Burgess Plaza has received the BOMA “TOBY” award in the 500,000 to 999,999 square foot category for 2001.